REFUND POLICY:

1. Full refund or account credit is issued if the Recreation Department cancels a program.
2. Full refund or account credit is issued when requested on or before the registration deadline.
3. No refunds or account credit are given for unforeseen change in instructor or building locations.
4. No refunds or account credit will be given for absenteeism.
5. A medically excused account credit of 50% of the registration amount may be issued if less than50% of the program is complete and appropriate medical documentation is provided. No account credit or refunds are given under any circumstance after 50% of the program’s completion. Account credit amount will be reduced for program related expenses such as,
jerseys, t-shirts, etc. Exclusions: trips and any type of reserved or pre-purchased tickets will not be credited or refunded. It is the participant’s responsibility to find an alternate should they have to cancel.
6. Method of Refund: Refund checks are mailed out within 30-45 days for payments made by cash or check. For payments made with credit/debit card will be issued back to the card used. For credit/debit card refunds please allow 3-5 days for funds to credit back to the account.